Privacy Policy
Digital Business (“we,” “us,” “our”) is committed to protecting your privacy. This policy explains what personal data we collect through this website, why we collect it, how we use it, and the rights you have over it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Digital Business is the trading name of Digi-Business Ltd (company number 12497103), acting as the data controller for the personal data described in this policy.
You can contact us about anything in this policy at will@digi-business.co.uk.
What Personal Data We Collect
We collect personal data in two ways:
Information you give us directly. When you use the contact form on this site, we collect your name, email address, business name (if provided), and the content of your message.
Information collected automatically. Like most websites, our hosting infrastructure automatically logs standard technical data for security and operational purposes, such as IP address, browser type, and pages requested.
Analytics data (only with your consent). If you click “Accept” on our cookie banner, we load Google Tag Manager, which we use to run Google Analytics 4. This sets analytics cookies and collects information about how you use the site, such as the pages you view, how you arrived at the site, your approximate location, and your device and browser type. If you click “Reject”, or make no choice, Google Tag Manager and Google Analytics are not loaded and no analytics cookies are set. You can change your choice at any time using the “Cookie settings” link in the footer of every page.
This site loads fonts from Google Fonts. Loading a font makes a request to Google’s servers, which will process your IP address as part of that request. Google’s privacy policy is available at https://policies.google.com/privacy.
Cookies
Our only non-essential cookies are the analytics cookies set by Google Analytics if you accept them. These cookies (named _ga and _ga_ followed by an identifier) are used to tell visitors and sessions apart, and typically last up to two years. We do not currently use advertising or marketing cookies. If we add other tags in future, we will update this policy and they will only load after you have given consent. Your cookie choice is stored in your browser’s local storage so we can remember it.
Why We Process Your Data, and Our Lawful Basis
| What we do | Why | Lawful basis (UK GDPR Article 6) |
|---|---|---|
| Respond to your enquiry | To answer your question or provide a quote | Legitimate interests - pursuing a business enquiry you initiated |
| Keep a record of enquiries | For our own business records and to follow up appropriately | Legitimate interests |
| Operate and secure the website | To keep the site running and protect it from abuse | Legitimate interests |
| Analyse website usage | To understand how visitors use the site so we can improve it | Consent (you can withdraw it at any time via “Cookie settings”) |
We do not use your data for automated decision-making or profiling, and we do not sell or rent your personal data to third parties.
Who We Share Data With
We use third-party service providers to run this website, who process data on our behalf as data processors:
- Cloudflare - hosts this website and processes traffic and form submissions in the course of doing so.
- Google - delivers the web fonts used on this site and, only if you accept analytics cookies, provides Google Tag Manager and Google Analytics.
Where these providers process data outside the UK, they do so under recognised safeguards such as the UK International Data Transfer Addendum or the EU Standard Contractual Clauses, as published in their own privacy and data processing terms.
We may also disclose personal data where required to do so by law.
How Long We Keep Your Data
We keep contact form enquiries for as long as reasonably necessary to deal with your enquiry and for a reasonable period afterwards for our business records, and no longer than necessary for that purpose. [Specific retention period to be confirmed - e.g. “24 months from last contact.”] Analytics data is kept in Google Analytics for the retention period we configure in that account, and no longer than necessary.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectification of inaccurate or incomplete data
- Erasure of your data, in certain circumstances
- Restriction of how we use your data, in certain circumstances
- Object to our processing of your data where we rely on legitimate interests
- Data portability, where technically applicable
- Withdraw consent at any time, where we rely on consent as our lawful basis
To exercise any of these rights, contact us at will@digi-business.co.uk. We will respond within one month, as required by law.
You also have the right to lodge a complaint with the UK’s data protection regulator:
Information Commissioner’s Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline: 0303 123 1113 Website: https://ico.org.uk
Children
This website and our services are not directed at children, and we do not knowingly collect personal data from children.
Changes to This Policy
We may update this policy from time to time, for example as the website’s functionality changes. We will post any changes on this page with an updated “last updated” date.
Contact Us
If you have any questions about this policy or how we handle your data, contact us at will@digi-business.co.uk.